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DOOR TO DOOR COURIER SERVICE

We use several courier companies so that we can deliver to every area of South Africa. The courier at your door may differ from one order to the next.

Orders valued at over R650 are eligible for free delivery if the delivery falls within a “Major Centre” as categorised by the courier partner.

Major Centres: 
Bloemfontein, Cape Town, Durban, East London, Gqeberha (Port Elizabeth), Johannesburg, Mbombela (Nelspruit), Pietermaritzburg, Polokwane and Pretoria

Outlying Areas:
Beaufort West, Bethal, George, Harrismith ,Kimberly, Klerksdorp, Ladysmith, Newcastle, Nylstroom, Potchefstroom, Richards Bay, Upington, Vryburg, Welkom and  Witbank and any others not mentioned on this list.

All shipments offer package tracking so you can monitor your delivery date.

Some of the couriers we use

Steps

As soon as your payment has cleared we will process your order.

As soon as payment clears we pack your order and log the collection of your package with a delivery partner.

If this happens before midday the courier normally collects it from us on the same day.

If this happens after midday Couriers will only collect the following day.

We will email you the necessary information so you can track your package. The tracking details include a link to follow your parcel on the courier’s website.

For major centres, delivery usually takes 2-3 working days after dispatch.

Delivery times are estimates, not guarantees. We pack your order as quickly as we can, but once it is with the courier the timing is out of our hands: busy periods such as Black Friday and December, public holidays and delays in your area can all add time.

Outlying areas may take a little longer as some Couriers may use 3rd party suppliers which may also delay tracking info and updates.

For express deliveries with urgent timelines, you are most welcome to arrange your own courier collection from our branch. This will give you full control over the service provider and their delivery times. Goods will only be released once payment is reflecting.

Company Policies